The first thing that most companies look for when they need a courier is a short delivery time. If one firm says it will delivery packages a day sooner than a rival, it has a very good chance of getting the contract. When you’re sending out goods, you want to keep people happy, which means getting things to them as soon as possible.
Faster delivery times aren’t the only attribute for a courier, however. If that company has a history of losing items, the consequences can be grave and the days saved on the delivery of the majority of packages can be totally negated by one lost parcel – particularly when the contents are valuable.
Your customer might be waiting a day for a package or they might be waiting for two days and while that might seem a big difference, in reality the extra day is not something that will bother them long-term. While they might a little irritated at the time, it will quickly be forgotten when the package does arrive.
If a package is lost, this causes a lot of problems. It may be that it actually takes you a while to even realise that it has gone astray. Even then, you still have to send out a replacement and wait for it to be delivered. These sorts of delays are the ones that can make your customers increasingly irate.
If the courier has a problem with a particular address or postcode, it might be that they again fail to deliver the package at the second time of asking. If you don’t get much information about what has gone on and the delivery service isn’t reliable, your problems will start to mount.
The best courier service does indeed involve quick delivery, but it must also be reliable. A lot of firms will provide you with delivery success rates and there are some who will make multiple attempts to deliver your parcels. Parcel tracking can be a real boon, as it keeps you informed about the progress of all of your deliveries. You can simply check the details on your computer.
If you are travelling this summer and have more luggage than your allowance you can send this excess baggage shipping by using air freight services. One company that is a specialist in this field is Trans Global Express . Try their web site for the latest prices and shipping costs.